By Woodrow Wilcox

On October 5, 2016, I wrote a letter to a hospital about a bill for a client from Schererville, Indiana. With some editing to protect the privacy of our client, here is my letter to the hospital.

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Your firm has been billing our client for a balance of $9,016, but his Medicare supplement insurance company claims that your firm is not reading the Medicare forms and Medicare rules correctly. It claims that your firm is required to “write off” this balance.

What is a sick senior citizen to do in such a matter? Why should the sick senior citizen be badgered by a fight over interpretation of Medicare rules?

I phoned the client’s insurance company today and it requested that we ask you to contact it to discuss this matter. I don’t know which of your firms is incorrect in this matter and I don’t care. I just want our client not to worry about this bill. If Medicare approved the claim and figured a balance of $9,016, why is it not being paid or “written off”? Here is how to contact his insurance company.

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The help that I am giving this client is FREE OF CHARGE. This insurance agency cares about our clients. When something in the Medicare system goes wrong, we do what we can to protect our clients from financial harm.

Note: Woodrow Wilcox is the senior medical bill case worker at Senior Care Insurance Services in Merrillville, Indiana. He has saved clients of that insurance agency over one million dollars by fighting mistakes and fraud in the Medicare system. He wrote the book SOLVING MEDICARE PROBLEM$ and is posting articles at his website

© Woodrow Wilcox 2016