By Woodrow Wilcox
On December 8, 2016, I wrote a letter to a hospital in Florida for a client from Schererville, Indiana. The client went to Florida for the previous winter and visited a hospital a few times while he was there.
Three bills totaling $641.52 never were paid to the hospital by the Medicare supplement insurance policy that he bought through this insurance agency. I checked with his insurance company and learned that Medicare never sent the claims to it.
So, I wrote the letter to the hospital to explain this and request that the hospital send essential claims information directly to our client’s insurance company. When that is done, I am confident that the bills for $641.52 will be paid by the client’s insurance company.
All the help that I gave this client was FREE OF CHARGE. This insurance agency “goes the extra mile” for our senior citizen clients. Does your insurance agent or agency give this high level of service to senior citizen clients? If not, why not?
Note: Woodrow Wilcox is the senior medical bill case worker at Senior Care Insurance Services in Merrillville, Indiana. He has saved clients of that insurance agency over one million dollars by fighting mistakes and fraud in the Medicare system. He wrote the book SOLVING MEDICARE PROBLEM$ and posts articles at www.WoodrowWilcox.com.
© Woodrow Wilcox 2016