By Woodrow Wilcox

On October 21, 2016, I made a three way call with Medicare and a client in Valparaiso, Indiana. The client was facing over $10,000 in medical bills.

For several weeks, I had been collecting bills and other documents to compare to work to resolve the client’s problem. But, some documents that I requested were not getting to me. It was frustrating.

In the call, we learned that Medicare finally had found the problem. Its records were polluted with false information about our client. When Medicare realized that certain information was false, it removed that from the record. But, claims that were processed while the false information was on our client’s record were processed erroneously. That was the reason for our client being billed by a local hospital for over $10,000. Other bills were affected, too.

I believe that my repeated phoning to Medicare for our client and bringing these claims to their attention helped to prompt Medicare to take another look at the claims and find the problem. The problem could not be solved until it was recognized.

What do you think would have happened to our client’s money if I had not helped?

Note: Woodrow Wilcox is the senior medical bill case worker at Senior Care Insurance Services in Merrillville, Indiana. He has helped clients save over one million dollars by fighting mistakes and fraud in the Medicare system. He wrote the book SOLVING MEDICARE PROBLEM$ and posts articles at

© Woodrow Wilcox 2016