On May 5, 2016, I wrote and typed a letter for an Army veteran to sign. He had brought papers to me for review and I agreed with him that the matter involved either Medicare fraud or serious mistakes. The client is from Crown Point, Indiana.

With some editing to protect our client’s privacy, here is the letter that was sent to a medical supplies firm in Florida.

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Your firm bought a company with which I had stopped dealing for my diabetic medical supplies because the V. A. (Veterans Administration) now supplies my needs.

Your firm sent diabetic supplies to me without my request. I immediately phoned your company and told you that I don’t need or want your supplies. You even sent me supplies that did not match my needs. So, you did a bad job of trying to send supplies based on information you got from the company that you bought.

When I phoned to complain, you sent me a return postage paid package that I used to return the items to you.

Now, I discovered that you billed Medicare for those supplies and that my Medicare supplement insurance company paid you according to the Medicare EOB (Explanation Of Benefits) that it received.

You must cancel the claim with Medicare (# XXXXXXXXX) and refund my Medicare supplement insurance company what it paid you OR I WILL FILE A COMPLAINT AGAINST YOUR COMPANY FOR MEDICARE FRAUD.

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It was a privilege and an honor to help this veteran stand for fair treatment of Medicare, his insurance company, and all taxpayers.

The help that I gave this client was FREE OF CHARGE. This insurance agency distinguishes itself by “going the extra mile” for our clients. Does your insurance agent or agency give this high level of service to senior citizen clients? If not, why not?

Note: Woodrow Wilcox is the senior medical bill case worker at Senior Care Insurance Services in Merrillville, Indiana. He has helped clients of that insurance agency save over one million dollars by fighting fraud and mistakes in the Medicare system. He wrote the book SOLVING MEDICARE PROBLEM$.

© 2016 Woodrow Wilcox